Effective date: March 11, 2022

By using our website and marketplace, you hereby consent to this Privacy Policy and agree to its terms.

We believe that you should know what data we collect and how we use it. This Privacy Policy discloses how we gather, use and protect your personal data. We have organized this policy in a way that makes it simple for you as a user to understand what information we collect from or about you, what we do with that information, and what rights you have in managing your personal information with us.

1. Introduction
2. Information You Share With Us
3. Additional Information We Receive About You
4. How We Use, Share, Or Disclose Information
5. How Long We Retain Your Data
6. What Rights You Have Over Your Data
7. Children’s Information
8. CCPA Privacy Rights (Do Not Sell My Personal Information)
9. GDPR Data Protection Rights
10. Changes to our Privacy Policy
11. How to Contact Us

If you have additional questions or require more information about our Privacy Policy, please contact us.

1. Introduction

During the course of carrying out our business and performing our services, Love That RV collects personal data to conduct our business, provide our services to you, market our services, and meet our legal obligations. For example, you must have an account with us in order to list a recreational vehicle for sale or for rent through our marketplace. When you choose to share information with us, we collect and use this information to operate our business including the website, marketplace, email communication and other various methods we use to connect buyers, sellers, owners and renters as well as providing inspiration and other services relevant to the recreational vehicle industry.

You should read the full policy below, but here are several key takeaways we would like to highlight:

  • Love That RV, LLC (“Love That RV”, “we”, or “us”) owns and operates this website accessible at https://LoveThatRV.com with the purpose of providing inspiration to the RV community as well as connecting buyers, sellers, owners and renters of recreational vehicles, recreational equipment, and commercial equipment and services.
  • The primary purpose of our marketplace is to connect interested parties. We share information you provide as an interested buyer or renter with third-party sellers or owners interested in connecting with you. Conversely, if you are a seller or owner, we share information you provide with interested buyers or renters.
  • After you have been connected either as a buyer, seller, owner, or renter with another interested party via our marketplace, any subsequent personal information, communications or additional information you share directly with that connected party is not covered by this Privacy Policy.
  • Love That RV receives no finder’s fee, revenue share, or other monetary compensation for connecting interested parties in our marketplace.
  • You do not have to provide any information about yourself to browse the website or explore listings on the marketplace.
  • When you use our website and marketplace, even if you simply search our marketplace, we receive some personal information from you such as the type of device you are using and your IP address. We use tracking data during your active session on our website and marketplace to provide enhanced user experiences.
  • You can choose to create an account to use features in our marketplace. Sellers and owners are required to create an account in order to list inventory for sale or for rent. Interested buyers or renters must create an account in order to fill out a form to communicate with sellers and renters.
  • As a seller or owner advertising listing inventory for sale or for rent on our marketplaces, you are a third-party business customer of Love That RV. Your use and participation in our marketplace will be governed by this Privacy Policy as well as by other separate terms, conditions, and agreements as posted at the bottom of the listing application page.
  • As a seller or owner advertising your listing on our marketplace, you will be required to provide certain personal information to Love That RV to complete the transaction, as well as to protect both you and potential buyers or renters from fraud. This personal information may include payment data (such as credit card information) or detailed information about you including your driver’s license, vehicle information, location or vehicle, or proof of ownership. As disclosed in more detail below, we use third-party processing to manage and protect this sensitive personal information.
  • You may refuse to provide us with some or all of your personal data; however, this may limit the ways in which we can interact with you, including providing you with our services.

2. Information You Share With Us

2.1 Contact Forms

If you contact us directly, we may receive information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

Most contact forms, message forms and comment boxes include a free-form text box. Information you share in the free-from text box on any forms could include additional personal data we did not specifically request from you. Information you provide in that text box could be used to associate you to an existing account or other relationship with our company or marketplace.

2.2 Comments and Reviews

Some of our pages, products, and marketplace listings include the ability to leave comments or for verified buyers/renters to provide reviews about sellers or owners of vehicles or equipment.

Comments and reviews are posted publicly on our website and marketplace and may be used in marketing our services on our email newsletter, in advertisements or on social media. Prior to posting your review or comments, we may assess your posting to ensure it meets our content standards and is not inappropriate, offensive, or discriminatory. When a visitor leaves comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to assist with spam detection.

If you would like to have your posted review or comment removed, please send us a request through our Support page. Please provide sufficient information to help us to identify the comment or review that you wish to have removed. We may contact you if we require additional evidence to verify that you are the author of the comment or review. Please note that even if we delete your comment or review, copies of the comment or review may remain viewable in cached and archived pages, or might have been copied or saved by other users or web crawlers.

2.3 Newsletter Registration

You are free to register for our newsletters. When doing so we assume your consent to store and process your name and email address. We will use such data solely to provide you with regular email updates about the services and products of Love That RV. These emails will be provided to you by Love That RV.

As part of your newsletter registration, we may personalize the content of our newsletter according to your needs and interests based on other information we receive and store from you, such as your account information, order history (if applicable), or other information revealed by you (including, for instance, data from your participation in surveys). Using the placement of cookies and the tracking of your website usage behavior, we will also use information about your website usage to provide you with personalized communications which reflect your specific interests and preferences.

When registering for our email newsletters, you further consent that your usage of our emails, such as email opens and email clicks, may be tracked. We also collect information about email-forwarding, undeliverable emails and unsubscribes. The personal data collected by Love That RV contains your name, email-address and IP location.

In addition, we may use other technical service providers, including cloud services, which offer similar tools to help us managing the newsletter subscriptions and providing related communication and marketing services. Our service providers will process your information as our data processor only on our behalf and in accordance with our instructions to help us evaluate the usage of our newsletter, to personalize your newsletter communications, to compile reports on email activity and to provide other statistical and analytical services relating to the usage of our newsletter.

You can unsubscribe from our emails at any time, and withdraw your consent with effect for the future, by clicking the “unsubscribe” link at the bottom of the email you received.

2.4 Media

If you upload images or videos to the website or marketplace, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

2.5 Social Media

You may choose to follow Love That RV via provided links to Instagram, Facebook, Threads, X (formerly known as Twitter), TikTok, YouTube or Pinterest. We will have visibility into the connection information you share via these social media platforms.

You may also choose to use your Facebook or Google accounts to sign-in and create a Love That RV user account. These social or sign-in connections may automatically provide us with access to certain personal data they have stored about you. You can determine the personal data that we can access through the privacy settings available through your account with these companies.

2.6 Transactional Information

All transactions for the purchase of intangible products, physical goods, marketplace listings, PDF or digital downloads, resource material, and online content are made through payment gateways such as PayPal, WooCommerce WooPayments or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards and your details are not stored by Love That RV during this process.

Love That RV may process information relating to transactions, including purchases of goods and services, that you enter into forms on our website (“Transactional Data”). The Transactional Data may include your name, address, email address, phone number, your credit card or other payment details as well as the transaction details. The Transactional Data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions.

We will share Transactional Data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with inquiries relating to such payments and refunds.

You can find information about the payment services providers’ privacy policies and practices at the links below:

PayPal: https://www.paypal.com/us/legalhub/privacy-full
WooCommerce: https://woo.com/document/woopayments/our-policies/
Stripe: https://stripe.com/privacy

Be aware that Love That RV is never involved in any transaction between buyers, sellers, owners and renters on our marketplace. Report any user who states that Love That RV will handle the transaction. We are not associated with any third party that provides a “guarantee.” Nor are we associated with any online payment company or escrow service. Anyone who claims otherwise is suspect. Read more about how to avoid scams.

2.7 Surveys and Contests

Love That RV may conduct surveys and contests on this website, on Love That RV social media channels or via other Love That RV channels and publications. Unless indicated otherwise, Love That RV will collect, process and use your personal data revealed by you for purposes of participating in these surveys or contests only as necessary to carry out the respective survey or contest. We will inform you prior to your participation about what information we will collect and how we intend to use the information collected.

3. Additional Information We Receive About You

3.1 Log Files

Love That RV follows a standard procedure of using log files. These files log visitors when they visit websites. Most hosting companies do this as a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

3.2 Location Information

Love That RV can receive information about your current location when you visit our website and marketplace, which we get from signals such as your IP address or mobile device settings. We use this information to determine content and services available to you through our website and marketplace.

If you are browsing our marketplace, you will find a map search function that allows you to search for marketplace listings near you. We utilize Google Maps API connections to provide this service. Google Maps collects your information if you allow access. Read more about Google’s privacy policy for Google Maps users.

3.3 Cookies and Web Beacons

Love That RV’s website makes use of cookies to save and retrieve information about your visit to our website, marketplace and platforms we provide. Cookies are small files of software which save and retrieve information about your visit to a website or application. They reside in your internet browser to help remember your preferences and previous activity.

For example, if you leave a comment on our website, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your user information and your screen display choices.

If you edit or publish an article on our website or list a product or listing for sale or for rent on our marketplace, additional cookies may be saved in your browser.

3.4 Analytics

Like many other websites, Love That RV uses tracking analytics service providers. These services use cookies and other methods to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. We use analytics to operate our services and ensure their secure, reliable, and robust performance, and to optimize the user experience by customizing our website content based on visitors’ browser type and/or other information.

We also use analytic information to protect the security of accounts and to determine what content is popular on our marketplaces. We use this data to improve the content we show visitors, including advertisements. We use the information you provide to us and data we receive, including log data and analytic data from third parties, to make inferences like what topics you may be interested in which helps us better design our services for you and personalize the content we show you, including blog content and advertisements.

In order to ensure that the content from Love That RV remains up to date, user-oriented and comprehensive, this website employs a few analytics tracking services as described below.

Tracking Vendors

Our website measures activity and conversions using visitor action pixels from various tracking vendors including Facebook, Pinterest and X (formerly known as Twitter).

The data collected is anonymous to us and we cannot use it to draw any conclusions about our users’ identities. However, the data are stored and processed by the tracking vendors. We have no control over how this data is used. You can read the individual privacy policies below.

Facebook’s privacy policy: https://www.facebook.com/about/privacy/
Pinterest privacy policy: https://policy.pinterest.com/en/privacy-policy
X (formerly known as Twitter) privacy policy: https://twitter.com/en/privacy

WordPress Stats

WordPress Stats uses cookies that are stored in your browser and allow an analysis of the use of the website. Your IP address will be anonymized after processing and before storage. WordPress Stats cookies remain on your device until you delete them.

Read more about WordPress Stats at https://wordpress.com/support/tracking-opt-outs/.

Google Analytics

Google Analytics uses cookies that track your preferences during your visit to our websites. The information that is generated in this process (including the IP address) is anonymized, making personal identification impossible. An evaluation for reporting purposes is carried out only after the anonymization process. The data generated by this cookie are usually transferred and stored on a server in the USA.

In addition, our website uses third-party cookies from Google Analytics for Display Advertisers, including the following features:

  • Google Display Network Impression Reporting – which gives us additional insight into who has viewed our paid digital advertising on other websites. This will help us optimize and tailor our advertising.
  • DoubleClick Platform integrations & Remarketing with Google Analytics – the integrations between both our web analytics and paid advertising platforms together give us additional insight. This allows us to tailor our advertising to ensure the right types and offers are shown to you while you are using the internet outside our website.
  • Google Analytics Demographics and Interest Reporting – which gives us insight into behavior information relating to visitor age, gender and interests on an anonymous and aggregate level. This will help us to understand browsing behavior to give you a better experience whilst visiting our sites.

Information about how Google handles and protects user data can be found at https://policies.google.com/technologies/partner-sites.

Brevo

Brevo, formerly known as SendinBlue, uses cookies to track user performance during visits to our website. This allows us to improve the user path on the website. The information that is provided (including IP address and/or MAC address of mobile devices) is used to customize the user experience. The information is also used for accounting management of users that have made a purchase. In addition, customer information is used to detect malicious behavior (fraud, phishing, spam, etc.).

The data generated by this cookie are usually transferred and stored on a server in the USA, Belgium or France (where Brevo offices are located). Further information about how Brevo handles user data can be found at https://www.brevo.com/legal/privacypolicy.

In addition, Brevo is used as the primary service provider for all marketing and transactional emails for Love That RV. Within those emails, a tracking pixel is installed to customize and enhance the user experience.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

3.5 Google Web Fonts

For uniform representation of fonts, this website may use web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web Fonts is done in the interest of a uniform and attractive presentation of our website.

If your browser does not support web fonts, a standard font is used by your device.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

3.6 Google Tag Manager

Google Tag Manager (“GTM”) is a tag management system to manage JavaScript and HTML tags used for tracking and analytics on websites. Tags are small code elements that, among other things, are used to measure traffic and visitor behavior to understand the effect of online advertising and social media channels; to set up remarketing and orientation towards target groups; and to test and optimize websites. GTM makes it easier for us to integrate and manage our tags.

If you have performed tracking deactivation, GTM takes this deactivation into account. For more information about GTM’s privacy practices can be found at https://policies.google.com/privacy?hl=en and terms of use at https://www.google.com/analytics/tag-manager/use-policy/.

3.7 Embedded content from other websites

Articles and pages on this website may include embedded content (e.g. videos, images, articles, social media posts, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These other websites (often referred to as “third-party sites”) may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

For example, we use embedded videos provided by YouTube LLC (“YouTube”). Using YouTube’s offering requires a connection to be established to YouTube’s servers. During this process, certain information is transmitted to YouTube. Love That RV does not control the collection, storage and use of any of your information by YouTube and does not have access to any information collected. You should read YouTube’s Privacy Policy carefully before you use any YouTube features. Further information about how your data are collected and used by YouTube and your rights in relation to this can be found in YouTube’s privacy policy at https://www.youtube.com/about/policies/#community-guidelines.

3.8 Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our website. reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program (“bot”). To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google. The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place.

For more information about Google reCAPTCHA and Google’s privacy policy, please visit https://policies.google.com/privacy.

3.9 Cloudflare Turnstile

We use Cloudflare Turnstile as an alternative solution in some situations on our website where Google reCAPTCHA is not our preferred technical solution for aiding in website security. The information processed by Turnstile may include but is not limited to IP addresses, traffic routing data, system configuration information, and other information about traffic to and from our websites, devices, applications, and/or networks.

For more information about Cloudflare’s Turnstile privacy policy, please visit https://www.cloudflare.com/privacypolicy.

3.10 Gravatar

An “avatar” is an image that represents you online—a little picture that appears next to your name when you interact with websites. A Gravatar is a Globally Recognized Avatar. You upload an image and create your public profile just once, and then when you participate in any Gravatar-enabled site, your Gravatar image and public profile will automatically follow you there.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

3.11 Spam Detection

Visitor comments may be checked through an automated spam detection service called Akismet. Akismet is a spam filtering service that filters spam from comments, trackbacks, and contact form messages. The filter works by combining information about spam captured on all participating sites, and then using those spam rules to block future spam. Akismet is offered by Automattic, the company behind WordPress.com. Read their privacy policy here: https://automattic.com/privacy/.

3.12 Other Service Providers

We may receive information about you from third parties who are not our advertisers or ad vendors, such as vendors and service providers who help us evaluate the safety and quality of content on our platform or our corporate affiliates.

4. How We Use, Share, Or Disclose Information

The nature of the marketplace part of our business requires that we share your personal information directly with buyers, sellers, owners, or renters you have identified in an interest/contact form or similar methods to make these connections. You play a large part in what personal data we share and with whom we share it. However, in limited circumstances we may also disclose your personal data for additional purposes. We make such disclosures either (a) at your direction, (b) subject to your right to opt-out, (c) as necessary to operate our services, or (d) as required by law. We explain more below:

4.1 Personalizing Across Your Devices

If you have an account with Love That RV and log into that account on a browser, we will associate that browser or device with your account for purposes such as authentication, security, and personalization. We may also associate the activity you did on one device and share it with the other device related to your activity (e.g. your cellphone and your laptop). We do this to operate and personalize our website and marketplace to make the content and services more relevant to you.

4.2 Non-Personal Information

We collect, share and/or disclose non-personal data, such as anonymized or “de-identified” information and aggregated information about our visitors, customers and marketplace users such as the total number of times people engaged our marketplace listings this month, the states those visits came from, or information related to advertising clicks or other metrics. This information does not identify any individual, without exception. All such non-personally identifiable information collected by us through our platform, and all aggregated/compilations of non-personally identifiable information that we create, are the exclusive property of Love That RV. We may use any such non-personally identifiable or aggregated information for any purpose, including monitoring user traffic patterns, analyzing and quantifying user preferences, improving the design and content of our services, and enabling us to personalize your user experience, and we may share it with customers, advertisers, service providers, and other third parties.

4.3 Third Party Privacy Policies

Cookies are used for many purposes such as to analyze your use of our website and to serve ads when you visit our website. The information we collect and share with third parties through cookies is aggregated and therefore anonymous (it does not include personal information which is likely to identify you). The information may be used to serve you ads in relation to our services when you visit our website and third party websites (often referred to as remarketing advertisements).

Many applications such as Google Analytics also use electronic images known as web beacons (sometimes called single pixel gifs or tags) and are used along with cookies to compile aggregated statistics to analyze how our site is used.

Note that Love That RV has no access to or control over these cookies or web beacons that are used by third-party advertisers.

Love That RV’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party service providers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. More information can also be found at StaySafeOnline.org.

4.4 Outbound Links

As a website content provider, Love That RV provides links or references to many third party websites or services that we do not operate and/or that will allow you to leave this website or open an additional browser connecting you to the third party website.

Any such links to third party sites are provided merely as a convenience to the users of this website, and such links do not imply endorsement by Love That RV of such other third party sites or the content contained therein. Love That RV disclaims all liability with regard to your access to such linked websites and your use of and access to any other websites linked to from our website is at your own risk.

Further, Love That RV has no responsibility for the content of such third party sites and shall not be liable for any damages or injury arising from that content or your use, reliance on or access to such third party sites. For information about such other third party websites, we encourage you to consult the specific terms of use and privacy policies of such other websites.

4.5 Social Media

Our website includes plugins for the social media organizations listed below.

Facebook plugins (Like and Share buttons)

The Facebook plugins can be recognized by the Facebook logo or the Like button on our site. For an overview of Facebook plugins, see https://developers.facebook.com/docs/plugins/.

When you visit our site, a direct connection between your browser and the Facebook server is established via the plugin. This enables Facebook to receive information that you have visited our site from your IP address. If you click on the Facebook “Like button” while you are logged into your Facebook account, you can link the content of our site to your Facebook profile. This allows Facebook to associate visits to our site with your user account. Please note that, as the operator of this site, we have no knowledge of the content of the data transmitted to Facebook or of how Facebook uses these data. For more information, please see Facebook’s privacy policy at https://www.facebook.com/policy.php.

If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.

X (formerly known as Twitter) plugin

When you use X (formerly known as Twitter) and the “Retweet” function, the websites you visit are connected to your X account and made known to other users. In doing so, data will also be transferred to X. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by X. For more information on X’s privacy policy, please go to https://twitter.com/privacy.

Your privacy preferences with X can be modified in your account settings at https://twitter.com/settings/account.

Instagram plugin

If you are logged into your Instagram account, you can click the Instagram button to link the content of our pages with your Instagram profile. This means that Instagram can associate visits to our pages with your user account. As the provider of this website, we expressly point out that we receive no information on the content of the transmitted data or its use by Instagram.

For more information, see the Instagram Privacy Policy at https://instagram.com/about/legal/privacy/.

Pinterest plugin

When you visit a page containing the Pinterest social plugin, your browser establishes a direct connection to the Pinterest servers. The plugin transmits this log data to Pinterest servers in the United States. This log data may include your IP address, the address of the websites visited, which also includes Pinterest features, browser type and settings, the date and time of the request, how you use Pinterest, and cookies.

More information about the purpose, scope and further processing and use of data by Pinterest, as well as your rights and options to protect your privacy, can be found in the privacy notices of Pinterest at https://policy.pinterest.com/en/privacy-policy.

4.6 Advertisers

Advertising revenue allows Love That RV to support and improve our website, social media channels and marketplace services. We use the information we collect as described in this Privacy Policy to help make our advertising more relevant to you. Our advertisers, ad vendors and affiliates share information with us such as browser cookie IDs, mobile MAC device IDs, hashed email addresses, demographic or interest data, and content viewed or actions taken on a website or app. Love That RV adheres to the Digital Advertising Alliance Self-Regulatory Principles for Online Behavioral Advertising (also referred to as “interest-based advertising”) and respects the DAA’s consumer choice tool for you to opt out of interest-based advertising. Learn more about your privacy options for interest-based ads.

Love That RV has some controls over what advertisements are displayed on our website, but we do not moderate or monitor all the content displayed in these ads. Occasionally you might see an ad that goes against our policies or your beliefs. Please use the appropriate flag markers or buttons to hide or dismiss the advertisement. If it’s not possible to hide the ad or if you would like to notify us of an inappropriate ad, please take a screenshot and contact us.

AdChoices

You may see this blue triangle AdChoices icon next to some advertisements on our website, which means that advertisement is an online behavioral ad (OBA). The Icon is a tool that lets you know when information about your interests may be collected or used for relevant advertising. It connects you to tools that allow you to control how data is collected and used for ads based on your interests. When you click the AdChoices Icon, you can get information and make choices about your digital ad experience. You also may learn more about the company behind the ad and other companies that offer interest-based advertising.

If you want to control the use of OBA on the website you are visiting, you can click on “Set Your Ad Preferences” and a new window will open which provides several options to control the types of ads you see. Please keep in mind that AdChoices provides control over whether you will see ads based on your past browsing activity. If you opt out of OBA, you will continue to see ads on the site, but they will not be based on your browsing activity. Learn more about AdChoices and your data information rights at https://youradchoices.com/learn.

4.7 Marketing Plans

Sellers and owners who create an account on the Love That RV marketplace and opt to list their RV inventory through the marketplace may choose a listing package or other products or services offered for purchase related to marketing their marketplace listing to the public. Love That RV will communicate with each seller, renter or RV equipment owner or service provider to create a marketing plan. Personal information such as name, contact information, profile image, and listing photos or videos may be shared with the public if the seller, renter or owner has granted marketing permission during the marketplace listing process.

4.8 Law, Harm and the Public Interest

Notwithstanding anything to the contrary in this Privacy Policy or controls we may otherwise offer to you, we may preserve, use, or disclose your personal data if we believe that it is reasonably necessary to:

  • Comply with a law, regulation, legal process, or governmental request;
  • Protect the safety of any person;
  • Protect the safety or integrity of our platform, including to help prevent spam, abuse, or malicious actors on our services, or to explain why we have removed content or accounts from our services;
  • Address fraud, security, or technical issues; or
  • Protect our rights or property or the rights or property of those who use our services.

However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your personal data.

4.9 Change of Ownership

In the event we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your personal data may be sold or transferred as part of that transaction. This Privacy Policy will apply to your personal data as transferred to the new entity.

4.10 User Communication

Love That RV also uses information collected about you, as well as non-personal data, to provide and improve our services and products, including to:

  • send you technical notices, updates, security alerts and support and administrative messages;
  • provide and deliver purchased products and services, assist with processing transactions and send related information such as confirmations and invoices;
  • communicate with you about products, services, offers, promotions, rewards and events offered by Love That RV and others, and provide news and information we think will be of interest to you; and
  • personalize the services and products and present you with advertising, content or features that we believe will be of interest or useful to you.

5. How Long We Retain Your Data

If you leave a comment or review, the comment or review and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information.

Third-party cookies may last anywhere from a day to a year.

6. What Rights You Have Over Your Data

If you have an account on this website or have left comments or reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Note that some of your personal information cannot be deleted by us except by also deleting your user account. If you have a user account on this website, you can update and change the information associated with your account via our marketplace. The account information settings clearly display what information is required to maintain your account. It is your choice to enter additional information in optional fields.

Love That RV participates in interest-based advertising (where you may have visited our websites or another website which allows us to display advertising relating to our Services). The Network Advertising Initiative has developed a tool that may help you understand which third parties have currently enabled cookies for your browser and how to opt out of those cookies. For more information and to opt out of interest-based advertising, you can visit this page.

Your browser probably gives you cookie choices. For example, most browsers let you block “third-party cookies,” which are cookies from sites other than the one you’re visiting. Those options vary from browser to browser, so check your browser settings for more info. The functionality of our services may be limited when cookies are disabled.

Your mobile device has settings that allow you to control whether ad partners can use information about your use of mobile applications to show ads to you. On iOS devices, this setting is called “Limit Ad Tracking” and on Android devices, this setting is called “Opt out of Ads Personalization.”

To provide website visitors more choice on how their data is collected by Google Analytics, Google has developed an Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on. This tool enables you to prevent Google’s acquisition and processing of the information that is generated by the cookie and your activity on the website (including your IP address) and allows you to opt out of Google’s programs. Further information on the terms of use and the privacy options of Google are available at https://marketingplatform.google.com/about/analytics/terms/us/.

7. Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Love That RV does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

8. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

9. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access. You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification. You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure. You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing. You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing. You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability. You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

10. Changes to our Privacy Policy

We reserve the right to amend this privacy notice at our discretion and at any time. The date this Privacy Notice was last updated is identified at the bottom of this page. You are responsible for periodically visiting the Love That RV website and this Privacy Notice to check for any changes.

11. How to Contact Us

If you have any questions or comments about this privacy policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: (801) 784-8246

Online: Submit the form on our Contact Us page.

Email: privacy (at) lovethatrv (dot) com

Address:
Love That RV
138 E 12300 S
Ste C680
Draper, UT 84020

Last updated November 20, 2023.

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